Salt Lake County Jail visiting hours are strictly scheduled by pod and day, with specific rules for Metro and Oxbow facilities. Visitors must pre-schedule all appointments through the official visitation line at 385-468-8400, as walk-in visits are no longer permitted. Each visit lasts 30 minutes, begins on the hour or half-hour, and requires a valid government-issued photo ID. Infants under one year do not count toward the three-visitor limit per session. The scheduling line operates Monday through Friday from 7 a.m. to 7 p.m., excluding holidays. Appointments should be made at least 24–48 hours in advance, with availability up to six days ahead. Failure to follow these rules may result in denied entry.
Visiting Schedule by Pod and Facility
Visitation at Salt Lake County Jail is organized by housing pods, each with assigned days and times. On Thursdays, Pod A is open from 9:00 a.m. to 9:00 p.m., while Pods B, C, and D remain closed. Fridays are reserved for Pod B (Maximum Security), also from 9:00 a.m. to 9:00 p.m. No visits occur on Saturdays. Sundays and other weekdays may have limited or rotating schedules based on facility operations. It is essential to confirm the current pod assignment of the inmate before scheduling, as housing units can change due to security or administrative reasons.
| Day | Pod A | Pod B (Max Security) | Pod C | Pod D |
|---|---|---|---|---|
| Thursday | 9:00 a.m. – 9:00 p.m. | Closed | Closed | Closed |
| Friday | Closed | 9:00 a.m. – 9:00 p.m. | Closed | Closed |
| Saturday | Closed | Closed | Closed | Closed |
Each inmate is allowed up to two visits per week, with a maximum of three visitors per session. Infants under 12 months are exempt from this limit, allowing a parent to bring a newborn without reducing the number of adult visitors. All visitors must arrive at least 15 minutes early for security screening. Late arrivals may lose their time slot. The visitation area is monitored, and any violation of conduct rules can lead to suspension of visiting privileges.
How to Schedule a Visit
To schedule a visit at Salt Lake County Jail, call 385-468-8400 during operating hours: Monday through Friday, 7 a.m. to 7 p.m. The call center is closed on weekends and federal holidays. You must provide the inmate’s full name, booking number, and desired visit date and time. Appointments are confirmed verbally and should be recorded for reference. Walk-in visits are not accepted under any circumstances. Scheduling in advance ensures faster check-in and confirms the inmate’s eligibility for visitation.
When calling, have the following information ready: your full name, contact number, relationship to the inmate, and valid ID details. The system does not allow online scheduling directly through the Sheriff’s website. However, you can use the Inmate Management Locator to verify the inmate’s housing unit and status before calling. This prevents scheduling errors and wasted trips. Each visit slot is 30 minutes long and starts on the hour or half-hour. You will receive a confirmation number—keep this for your records.
Visitor Requirements and Rules
All visitors must present a government-issued photo ID at check-in. Acceptable forms include a driver’s license, state ID card, passport, or military ID. Paper IDs from the DMV are not accepted. Minors under 18 must be accompanied by a parent or legal guardian with valid ID. Visitors must pass through a metal detector and may be subject to pat-down searches. Prohibited items include cell phones, bags, food, weapons, and recording devices.
Dress code violations can result in denied entry. Gang-related clothing, hats, bandanas, sunglasses, and excessive jewelry are not allowed. Clothing with offensive language, symbols, or images is prohibited. Shoes must be worn at all times. Visitors wearing inappropriate attire will be asked to change or reschedule. The jail reserves the right to refuse entry to anyone deemed a security risk. Repeat violations may lead to permanent bans.
Alternative Communication Options
If in-person visits are not possible, Salt Lake County Jail offers OffenderConnect, an electronic messaging service. Families can send text messages up to 500 characters and one PDF attachment per message for $0.50. Messages are delivered to the inmate’s secure tablet after content screening. To use this service, create an account on the OffenderConnect website and link it to the inmate’s ID number. Delivery times vary but typically occur within 24 hours.
Video visiting is also available through the Utah Department of Corrections portal. Sessions last up to 20 minutes and must be scheduled in advance. Only one video visit per inmate per day is allowed. Participants must complete a background check and agree to conduct rules. Video visits are recorded and stored for 30 days. This option is ideal for out-of-state relatives or those with mobility issues. Both services require pre-approval and adherence to content guidelines.
Finding Inmate Information Online
The Inmate Management Locator (IML) is the official tool to search for current inmates in Salt Lake County Jail. Users can search by first and last name or by identifier such as booking number, offender number, or alias. Results show the inmate’s housing unit, charges, bond amount, booking date, and scheduled release. The system also displays a recent mugshot and links to additional resources. This tool updates in real time and is accessible 24/7.
The Jail Dashboard provides live occupancy numbers for both Metro and Oxbow facilities. The ICE Dashboard tracks immigration-related detentions. These tools help families monitor jail capacity and understand broader system trends. All data is public and updated daily. For legal representatives, the system supports bulk searches and export functions. Always verify information before making travel plans.
Facility Locations and Contact Details
The Metro Jail is located at 3415 South 900 West, Salt Lake City, UT 84119. It houses medium-security inmates and has a capacity of approximately 1,200. The Oxbow Jail, used for intake and short-term detention, is nearby and shares administrative services. Both facilities are operated by the Salt Lake County Sheriff’s Corrections Bureau. The central intake office processes new arrests and releases. Medical services are provided on-site by the county health unit.
For general inquiries, call the Sheriff’s Office at 385-468-8400. The visitation scheduling line uses the same number but is only active Monday through Friday, 7 a.m. to 7 p.m. For emergencies or legal matters, contact the Corrections Bureau directly. Mailing addresses for inmates can be found on the official website. Always include the inmate’s full name and booking number on all correspondence.
Frequently Asked Questions
Many families have questions about visiting procedures, ID requirements, and scheduling. The Sheriff’s Office maintains a detailed FAQ page covering topics like mailing letters, dress code rules, and booking timelines. It confirms that a standard driver’s license is acceptable for visitation. The page also explains that the booking process typically takes 48 hours from intake to housing assignment. For updates, always refer to the official SLCo website.
Common concerns include whether children can visit, what happens if a visitor is late, and how to handle denied entry. Children under 18 must be supervised. Late arrivals may forfeit their slot. Denials can be appealed by contacting the visitation coordinator. The FAQ also clarifies that video visits are not available at all facilities and may require separate approval. Always check current policies before visiting.
Additional Resources and Services
Families can add funds to an inmate’s commissary account online through the Sheriff’s portal. This allows inmates to purchase snacks, hygiene items, and phone time. Health services include medication management, mental health support, and emergency care. The PREA compliance page outlines protections against sexual abuse. All forms, including visitor applications, are available for download or online submission.
The Utah Department of Corrections also offers offender search tools for state-level inmates. This is useful if an individual has been transferred from county to state custody. The system shows sentence length, parole eligibility, and program participation. For legal visits, attorneys must present bar credentials and schedule in advance. These resources ensure families stay informed and connected.
Important Reminders for Visitors
Always arrive early, bring valid ID, and follow dress code rules. Do not bring prohibited items. Respect staff instructions at all times. Visits may be recorded for security. If an inmate is moved or released, visitation rights may change. Check the IML before traveling. For updates, call 385-468-8400 or visit the official website. Stay informed to avoid disappointment.
Remember that visitation policies can change. The Sheriff’s Office updates rules based on safety, staffing, and operational needs. Subscribe to alerts or check the website weekly. Share accurate information with other family members. Miscommunication can lead to missed visits. Plan ahead, stay calm, and follow procedures. Your cooperation helps maintain a safe environment for everyone.
Official Contact Information
Salt Lake County Sheriff’s Corrections Bureau
3415 South 900 West, Salt Lake City, UT 84119
Visitation Scheduling Line: 385-468-8400 (Mon–Fri, 7 a.m.–7 p.m.)
Website: https://slco.org/sheriff/corrections-bureau/prisoner-information/visit-a-prisoner/
Frequently Asked Questions
Visiting a loved one in jail can raise many questions. Below are answers to the most common concerns based on official Salt Lake County Jail policies. These responses are designed to help you prepare, avoid mistakes, and make the most of your visit. Always confirm details before traveling, as rules may change.
Can I visit without scheduling in advance?
No, all visits at Salt Lake County Jail must be scheduled in advance. Walk-in visits are not allowed under any circumstances. You must call 385-468-8400 during business hours to book a slot. Appointments should be made at least 24–48 hours ahead. This ensures staff can verify the inmate’s status and assign a visitation room. Without a confirmed appointment, you will be turned away at the door. The system does not support online booking, so phone calls are required. Keep your confirmation number safe for check-in.
What ID do I need to visit an inmate?
You must present a government-issued photo ID at check-in. Acceptable forms include a driver’s license, state ID card, passport, or military ID. Paper IDs from the DMV, such as temporary permits, are not accepted. Minors under 18 must be accompanied by a parent or legal guardian with valid ID. The name on your ID must match the name used during scheduling. If your ID is expired or damaged, you may be denied entry. Always carry the original document—photocopies are not allowed.
Are video visits available for Salt Lake County Jail?
Video visiting is offered through the Utah Department of Corrections portal, but it is not available directly through the county jail. Sessions last up to 20 minutes and must be scheduled in advance. Only one video visit per inmate per day is permitted. Participants must complete a background check and agree to conduct rules. The service is ideal for out-of-state relatives or those unable to travel. Video visits are recorded and stored for 30 days. Check the official Utah DOC website for current availability and registration steps.
How many visitors can see an inmate at once?
Each inmate may have up to three visitors per session. Infants under one year old do not count toward this limit, so a parent can bring a newborn without reducing the number of adults. All visitors must be listed during scheduling. If you arrive with more than three people, the extra visitors will not be allowed in. Each visit lasts 30 minutes and begins on the hour or half-hour. Overcrowding is not permitted for safety and security reasons.
What happens if I’m late for my visit?
If you arrive late, you may lose your scheduled time slot. Visitors are expected to arrive at least 15 minutes early for security screening. The jail does not hold spots for tardy guests. Late arrivals disrupt the schedule and may affect other families. If you miss your appointment, you must call to reschedule. Repeated tardiness could result in temporary suspension of visiting privileges. Plan your travel time carefully and account for traffic or parking delays.
Can I send money to an inmate?
Yes, you can add funds to an inmate’s commissary account online through the Sheriff’s official portal. Payments can be made using a credit or debit card. The money is available within 24 hours and can be used for snacks, hygiene items, and phone calls. There is no limit on how much you can send, but fees may apply. Always include the inmate’s full name and booking number when making a deposit. For security, cash or checks cannot be mailed directly to the facility.
What should I do if my visit is denied?
If your visit is denied, ask the staff for the reason. Common causes include invalid ID, dress code violations, or scheduling errors. You may reschedule by calling 385-468-8400. If the denial was due to a misunderstanding, request to speak with a supervisor. Keep records of all communications. Repeated denials may require a formal appeal. Always follow up in writing if the issue is not resolved on-site. The jail aims to be fair but must prioritize safety and order.